All your questions, in one place.
The product, pricing, GDPR compliance and support. If you can't find it, our team is one email away.
General
ClassLab is the all-in-one software for tutoring organisations and independent teachers: students, scheduling, attendance, payments, documents and a public booking page, brought together in a single application.
For multi-teacher tutoring centres, independent tutors, revision-bootcamp organisers and teachers who run their lessons over video. Each use case has its own dedicated page.
A few minutes. You create your workspace, import your students (or start from scratch) and you're up and running. The 14-day trial requires no credit card.
Yes. Data is stored within the European Union, with a certified host, and backed up every night.
Features
Yes, each organisation defines its own stages (prospect, trial, enrolled, active…) and moves students by drag-and-drop, in real time for the whole team.
Yes: you create capacity-limited sessions, track each participant's enrolment and attendance, and bill as a package.
Every slot carries its mode (online, on-site or at home). Scheduling, reminders and the public page adapt automatically.
You set your rules once (for example D+3 then D+7). ClassLab sends the reminders automatically and flags the unpaid invoices that need a call.
Yes. Your storefront (teacher profiles, subjects, prices, reviews) is ready in 5 minutes and lets families book online 24/7.
Pricing & trial
Yes, 14 days on every plan, no credit card. You test with your real data, then choose whether to continue or not.
At any time, in both directions. The change is immediate and billed pro rata.
No, per organisation. Studio includes up to 5 teachers, Organisation offers an unlimited number, with no hidden per-seat cost.
Yes, it saves the equivalent of two months compared to monthly. You can switch whenever you like.
Data & GDPR
Yes. A family consent register, right to erasure and EU hosting are built in and enabled by default.
The Client (your organisation) is the data controller; ClassLab acts as a processor, governed by a data processing agreement (DPA).
At any time. You export your data whenever you want, and on cancellation it stays recoverable for 30 days before deletion.
From each student's record, the legal guardian's consent is recorded and time-stamped in the GDPR register.
Support & migration
Yes, from a CSV or Excel spreadsheet in a few clicks. On Studio and Organisation, our team helps you with the migration.
By email from the Contact page, or via built-in chat on the Studio and Organisation plans. Answers Monday to Friday.
Yes, a complete help center with step-by-step guides and search. Every new feature is documented when it ships.
A question left unanswered?
Our team replies within one business day.
Take back control of your organisation
Try ClassLab free for 14 days. No credit card, no commitment.